Privacy Policy
Last updated: July 2026
1. Information We Collect
We collect information you provide when creating an account (name, email, phone), making a purchase (payment details processed by M-Pesa), and contacting support.
We also collect basic usage data (pages visited, products viewed) through server logs to improve our service.
2. How We Use Your Information
To process payments and deliver purchased files. To send order confirmations and download links via SMS or email. To respond to support requests. To improve our products and website.
We do not sell, rent, or share your personal data with third parties for marketing purposes.
3. Data Storage & Security
Your data is stored on servers hosted in the EU/US. We use SSL encryption for all data in transit. Passwords are hashed and never stored in plain text.
4. Cookies
We use essential cookies only — for session management and authentication. We do not use tracking or advertising cookies.
5. Your Rights
You may request a copy of your data, ask us to correct inaccurate data, or request deletion of your account and associated data at any time by contacting us at hello@rayhun.co.ke.
6. Third-Party Services
We use M-Pesa (Safaricom) for payment processing. Their privacy policy applies to payment transactions. We may use an SMS gateway for delivery notifications.
7. Changes to This Policy
We may update this policy periodically. Significant changes will be communicated via email to registered users.
8. Contact
Questions about this policy? Email us at hello@rayhun.co.ke or message us on WhatsApp: +254 708 491 516.
